Refund Policy
Refund Policy – Reliable Appliance Repair Los Angeles
At Reliable Appliance Repair Los Angeles, we are committed to providing dependable, high-quality appliance repair services. This Refund Policy outlines when a refund may be considered and how to submit a request.
Service Satisfaction
Customer satisfaction is important to us. If you are not satisfied with the service received, please contact us as soon as possible so we can address your concerns and find an appropriate solution.
Refund Eligibility
Refund requests may be reviewed under the following conditions:
The service was not completed as agreed
You were incorrectly charged for parts or labor that were not provided
A technician error directly affected the quality of the repair
Refund Request Process
To request a refund:
Contact us by phone or email within 7 days of the service date
Provide a copy of your service invoice or payment receipt
Include a clear explanation of the issue
Our team will evaluate your request and respond within 3 business days.
Refund Method
If approved, refunds will be issued to the original payment method used for the transaction. Processing times may vary depending on your bank or payment provider.
Non-Refundable Services
Services that have been properly completed according to the agreed scope of work are not eligible for a refund. Additionally, parts that have been correctly installed and are functioning as intended are non-refundable.