Refund Policy

Refund Policy – Reliable Appliance Repair Los Angeles

At Reliable Appliance Repair Los Angeles, we are committed to providing dependable, high-quality appliance repair services. This Refund Policy outlines when a refund may be considered and how to submit a request.

Service Satisfaction

Customer satisfaction is important to us. If you are not satisfied with the service received, please contact us as soon as possible so we can address your concerns and find an appropriate solution.

Refund Eligibility

Refund requests may be reviewed under the following conditions:

  • The service was not completed as agreed

  • You were incorrectly charged for parts or labor that were not provided

  • A technician error directly affected the quality of the repair

Refund Request Process

To request a refund:

  • Contact us by phone or email within 7 days of the service date

  • Provide a copy of your service invoice or payment receipt

  • Include a clear explanation of the issue

Our team will evaluate your request and respond within 3 business days.

Refund Method

If approved, refunds will be issued to the original payment method used for the transaction. Processing times may vary depending on your bank or payment provider.

Non-Refundable Services

Services that have been properly completed according to the agreed scope of work are not eligible for a refund. Additionally, parts that have been correctly installed and are functioning as intended are non-refundable.